Cosmetic Grading Policy

Our products are 100% functional regardless of their physical appearance.

In terms of cosmetic condition our grades are: 

Brand New, Sealed Original Box & Never Activated

Brand New & Never Activated

As New Original Equipment Manufacturer Refurbished Swap Unit

A+ Grade - As New with Zero Wear

A Grade - Minimal Signs of Wear, No Scratches or Bumps

B+ Grade - Like 'A Grade' with One Bump, Scratch or Mark

B Grade - Light Scratches and Signs of Wear a Maximum One Bump Mark

C+ Grade - Light Scratches and Signs of Wear a Maximum One Bump Mark

C Grade - Unlimited Scratches, Bumps and Marks

D+ Grade - Unlimited Scratches, Bumps and Marks with One or More Major Faults

To clarify, lower cosmetic condition does not mean the device functionality is compromised, it's simply a descriptor for the device appearance. All devices are tested and fully functional.

One final word on screen scratches. In most cases, once the screen is lit most scratches will not be visible.